Terms and conditions

When you place an order with us (i.e., you make payment for an order), you are considered to have read, understood, and agreed to the terms and conditions listed on this page.

Copyright & Personal Use

The products we deliver to you are exclusively original copyright materials and of certified quality. You agree to indemnify, defend, and hold harmless the Company for any and all unauthorized uses you may make of any material available made available to you by the Company. Any unauthorized use of the delivered Products and/or content of this Website may subject you to civil or criminal penalties.

No Plagiarism

We do not condone, encourage, or knowingly take part in plagiarism or any other acts of fraud or dishonesty. We strongly adhere to and abide by all copyright laws and will not knowingly allow any Customer to commit plagiarism or violate copyright laws.

Neither the Company nor any of its affiliates and/or partners shall be liable for any unethical, inappropriate, illegal, or otherwise wrongful use of the Products and/or other written material received from our Website. This includes plagiarism, lawsuits, poor grading, expulsion, academic probation, loss of scholarships/awards/ grants/ prizes /titles/ positions, failure, suspension, or any other disciplinary or legal actions. The buyer of material from our Website is solely responsible for any and all disciplinary actions arising from the improper, unethical, and/or illegal use of the material.

Our policy for using images

We do not own the copyright of images unless specifically designed by our in-house illustrators—hence, we do not use copyrighted images ourselves. We will provide you with links to recommended images so you can copy and place them yourself. You may use royalty-free pictures without any worry; however, for copyright images, you may be required to pay the owner(s).

Refunds

We will refund 100% of the paid fee if you make a request for a refund before we start working on your ordered Product (except the transaction charges that will be deducted). Once an order is delivered, you are no longer eligible to ask for a 100% refund. Once an Order has been started, the hours put into the project cannot be recuperated, and thus, we will not provide a refund. The Products and Services offered are non-refundable and come with no warranties, expressed or implied. However, you may ask for up to 1 revision free of charge. In case you are not 100% satisfied with the quality of the product/ services, you may ask for a 50% refund against the paid fee amount.

We will process the refund of 50% of the fee amount subject to verification of the quality concerns you claim. Suppose you have a special complaint scenario and demand a full refund. In that case, your case will be forwarded to an evaluation committee, which will make an impartial decision based on facts and evidence.

Limitations on Revisions

Editing Orders: We will revise edited content to ensure that no objective or technical errors remain. If no objective or technical errors remain in the content, any further revisions to that content are provided at the sole discretion of the Company.

Ghostwriting Orders: We will revise small segments of written material until the Client approves them. Once the Client approves the content we develop, revisions to that content will be billed at an appropriate editing rate.

Limitation Of Liability

You agree to release and hold the Company and its employees, officers, directors, shareholders, agents, representatives, affiliates, subsidiaries, advertising, promotion and fulfillment agencies, any third-party providers, or sources of information or data and legal advisers (the “Company’s Affiliates”) harmless from any and all losses, damages, rights, claims, and actions of any kind arising from or related to the Products, including but not limited to:

(a) telephone, electronic, hardware or software, network, Internet, email, or computer malfunctions, failures or difficulties of any kind;

(b) failed, incomplete, garbled or delayed computer transmissions;

(c) any condition caused by events beyond the control of the Company that may cause the Product to be delayed, disrupted, or corrupted;

(d) any injuries, losses or damages of any kind arising in connection with or as a result of utilizing our services; or

(e) any printing or typographical errors in any materials associated with our services. In addition, you agree to defend, indemnify, and hold the Company and Company’s Affiliates harmless from any claim, suit, or demand, including attorney’s fees, made by a third party due to or arising out of your utilizing of our services, your violation or breach of these Terms and Conditions, your violation of any rights of a third party, or any other act or omission by you.

In no event shall the Company be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of this Website or any information provided on this Website. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

Amendments

You acknowledge and agree that we may unilaterally change the Privacy policy and the Terms and Conditions. We recommend you review both pages from time to time, as any such changes will be reflected in this section of our Website.

Contacting Us

If you have any query regarding our policies you may send email at: [email protected]